Update to our service during the COVID-19 coronavirus
We’ve had to make changes to our services and suspend most of our journeys. As a charity, our aim is to combat loneliness and we’re still working hard to support our communities in Broseley, Much Wenlock and Shifnal. Here’s a summary of what we’re doing to help….
- Taking passengers to medical appointments. We’re following cleaning guidelines provided by the Community Transport Association (CTA) keep passengers and volunteer drivers safe and asking passengers to sit in the back of vehicles to increase the social distance.
- Many shops and pharmacists are offering deliveries but extremely busy. Our volunteer drivers are all DBS checked and able to collect and deliver prescriptions and shoppings to our passengers.
- We’ve set up a team of Friendly Voice Volunteers to regularly call our passengers that are feeling lonely. This is already proving very valuable as many passengers won’t have any interaction with anyone else. It also enables our volunteers to check on their physical and mental well being and raise any concerns with us.
- We’re continuing to send our monthly newsletter to our passengers to keep some normality. We sent all the above information in our March edition but if you’re in touch with any of our passengers, please remind them we’re here to help if they need us.
For help in any of these ways our passengers can call us in the usual way on 01952 881145 between 9am to 1pm, Monday to Friday.
We’re also actively part of the newly formed Broseley Covid group - answering phone calls from local residents in need of support. Their number is 0333 301 0319 and is available to anyone in Broseley who need some support.
Please follow our Facebook page @thefriendlybus for updates.